Connect Interactive came highly recommended by my business coach. Though I had an ecommerce site, I was interested in emphasizing the personalization services I offer, and I was impressed by the sites Norma had done for coaches and other service-based businesses. The best thing about working with Norma is having a tech savvy, incredibly knowledgeable designer looking at your site with the eyes of your customer. Norma has an amazing ability to design for the best customer experience possible. At the same time she never forgets the needs of her clients, designing sites that are simple to use AND to maintain. I’ve benefited from her knowledge and experience in many areas. She has suggested product design ideas, truly inspiring blog posts, and social media strategies. The most valuable advice was related to the simplification of my product line, which was a hard process but ultimately makes the customer’s experience (and my job!) much easier. Now I’m able to focus on the creation of my products and collaboration with my customers–my favorite jobs! Before, with an inefficient site, I spent too much time explaining the ordering process and features of my products, or taking orders manually. Our new, improved site is a game-changer that has already started working for us!
Though the site has only been live and redirecting for a short time, I wanted to share the early site stats and feedback. We’re seeing that site visitors are viewing more pages per session and staying on the site longer. Of course that means the bounce rate has decreased, and we’re getting more repeat visitors, too. Our conversion rate has even gone up! And we’re getting at least twice as many newsletter subscribers as we did with the old site. Even better than the numbers, is what customers are sharing. Several have said, “I visited your site…both sites. And your new site is so easy to use.” Mission accomplished! It’s so nice to hear this from the people I work with.
Norma, I can’t thank you enough for your patience with the complexities of my project and your can-do attitude (which Jeff shares–he’s super, too!)
Emily Caswell, Founder + Chief Creator at THE FAVOR STYLIST
You’d be hard pressed to find anyone more well-versed in both digital marketing best practices and creative design. Norma designed my custom Facebook page and added really fun elements to my visual branding. She also helped completely re-imagined my homepage for a new launch. In addition, Norma has consulted me on SEO and revamped key website pages for maximum velocity. The thing I love most about Norma is that she offers creative solutions with minimal direction. I always have full faith that she will come up with something brilliant that is better than I could ever imagine – and she’s not afraid to tell me when I might be going down the wrong path, either. Norma truly is my secret weapon for effective web marketing!”
Maria Ross, Founder + Author at RED SLICE
No other designer comes close to Norma’s skill level, flair for creativity, and passion for design and detail. She considered my needs and on the first mock-up magically translated them into a gorgeous website that suits my business perfectly. And working with her? A breeze. She had direct communication style, explained even technical things easily, and went above and beyond time and again. It’s impossible to stay how strongly I recommend Norma – she’s truly stellar!”
Lynn Baldwin Rhoades, Founder at POWER CHICKS INTERNATIONAL
I was referred to Norma by a trusted friend and colleague. I loved what she had done for her, and I really trust her judgment because she can see my business needs and possibilities before I can. During the process, Norma’s follow up and follow through was both clear and effective. I need that push and she’s great at it! I also like that she was open enough to see my vision even when she didn’t totally agree with it. She checked with her own resources to validate my vision and changed her mind while still holding firm on things I was too close to see. I would definitely recommend Norma and her team and work with them again. Thank you, Norma, for your persistence and responsiveness!”
Jodee Bock, Author, Speaker + Founder at BOCK’S OFFICE
I hired Connect Interactive because I saw Sarah Granger’s website and wanted to work with whoever did that. This only became more true once I had an actual conversation with Norma and felt my concerns were addressed and that a truly unique website would result. I now have a unified online persona that represents me well. During the project, Norma explained that blogging to keep my content fresh is critically important, and she gently dealt with all my anxiety about doing it. Because I was freaking out, she personally gave me lots of ideas about how to generate content.
Now that this site exists, I believe people are getting a real sense of the depth and breadth of what I have been doing and what I’m doing now. Even before putting my once-a-week blogging plan in motion, I’ve seen this site move from the bottom of page 6 in a Google search of my name to the bottom of page 3. I’m optimistic that I can get this to page 1 with the posts I now have lined up. I’m so grateful that we were able to get the site ready to launch in a tight time frame, and it’s as beautiful as if we’d taken forever! I would recommend the team at Connect Interactive to any colleague or friend who needs a strong website (and overall impressive online presence!) without hesitation.”
Koritha Mitchell, Author + Speaker at KORITHA MITCHELL
Norma and the Connect Interactive Team are a breath of fresh air. After dozens of website designs and redesigns that I liked the look of, but didn’t seem to attract or convert, I was referred to Norma by a Branding Expert (Maria Ross). Norma is an amazing mix of design and style backed by a serious level of marketing and buying psychology nerdiness. She often cites research studies and other things I would never read, to explain why we want to do it this way or avoid that.
In short, Norma is a genius! I am awash with ideas all of the time, and she helps me distill the good ideas and turn them into actionable advice. She makes the most complex challenges seem simple with her step by step advice and approach.
She is for people who are ready to take their game to the next level. So, if you are ready to take it up a notch – work with Norma.”
I was exhausted from trying to figure out how to get my site updated. I had worked it for months (in my spare time, between clients) trying to do a site refresh. I found Norma’s name in a Facebook comment thread of a trusted friend who’s also a respected online marketer. I reached out to Norma, told her my desires and POOF! in 10 days she had everything done. I can’t tell you how relieved I was and how happy I am. We just clicked. Every move she made was right in line with my thoughts. She came up with great user experience/flow ideas, she emailed me to let me know and get my feedback. It was the smoothest site project I’ve ever been involved with. She understood my needs very well and communicated the reasons why certain design efforts were needed.
Thank goodness for Norma Maxwell. Hire her if you want it done right!”
Kathi Kruse, Founder at KRUSE CONTROL MEDIA
I hired Norma to do a new website incorporating my blog and social media, and she created a design that matched my personality and image. She was open to tweaks during the design phase and responsive to additions requested after the launch. Her expertise was clear when she would advise me on what to include on the site and how to enable the functionality. She has been so helpful in teaching me how to take on the posting and updates myself and has truly provided full support.”
I hired Connect Interactive to design and develop my website because I was impressed with their design and offerings. I’m glad I did because the knowledge, skill, and personal touch I received throughout the project was exactly what I needed. Norma helped me get clear about my message, who I am, and how to market that in my website. She was a wealth of knowledge on how to improve my blog presence, on various tools to help streamline, etc. She even went above and beyond by sending tips on stress relief in my often crazy, overfilled life and work schedule. She also has an awesome resource library that I will utilize when this busy growth phase calms. If you need a website, I highly recommend the team at Connect Interactive!”
Tameka West, Founder at PENNY SMART GIRL
Norma is one of those rare finds that just does everything well, with superb expertise and professionalism. She also thinks on a strategic business level that adds so much more value than the individual project at hand. She is a pleasure to work with and would be one of those few individuals that I would recommend to anyone. Thanks for everything you have done for me and the business Norma!!!!”
Steve MacDonald, Founder at PRACTICAL SOCIAL MEDIA UNIVERSITY
I went to Norma for the design – look and feel – of my website but what I got was so much more. Norma partnered with me to understand my brand as well as my audience and used that information to create a strategic approach to the content, flow AND look and feel that was appropriate for communicating with my specific client base. She goes far beyond the typical web designer’s ability to just “make it look good” and understands how to help you meet your business challenges through your website, one of your most important communication tools.”
Rebecca Rodskog, Founder at RODSKOG CHANGE CONSULTING
Norma is a very passionate professional who puts her whole heart into whatever project she is asked to do. She goes beyond the call of duty and offers her professional advice and insight for developing your business and giving it the best exposure possible on the Web. My business partner and I were extremely impressed with her trustworthiness, reliability and punctuality in getting our web page up and running. We were so impressed with the web page that she developed for us that we began recommending her to a number of our fellow business owners who agreed and have hired her as well.”
Anthony Sisco, Business Evangelist at H+A CONSULTING
Norma is one-of-a-kind, able to translate complex scattered ideas into a cohesive brand that packs a punch, converts prospects into clients like wildfire, and projects the perfect image! Not only did she transform my brand Red Carpet Results, I have referred many clients her way who all sing her praises! She’s equally skilled at web design, branding, and social media fan page engagement using visual design! If you want your site to sing, you owe it to your bottom line to hire Norma!”
Adryenn Ashley, Founder at WOW IS ME
For years I plodded along with a “good enough” site that I cobbled together myself, all the while dreaming of a website that lived up to my goals and ambition. Let’s face it: “good enough” websites don’t really cut it if you want to make the Big Time, and there comes a point in life where you have to ask for help and hire a professional.
This is where Norma Maxwell came in. I have the good fortune to know some extremely talented and well-connected women, and without fail the name that came up when I asked “Who did your website? It’s fantastic!” was Norma Maxwell. So I knew, going into things, what great work she did. I’d already seen terrific end results. What I didn’t know, and was happy to discover, is that she is a delight to work with. Her patience, her sense of humor, and her dedication have made this process so much easier. Norma also strikes just the right balance of considering + incorporating the client’s desires while explaining why that might not work. She provided just the gentle yet firm hand I needed! I wholeheartedly recommend her.”
Leslie Irish Evans, Author + Speaker at LESLIE IRISH EVANS
My experience working with Norma from Connect Interactive was exceptional from beginning to end. The service, guidance, and expertise that she provided was terrific and best of all, she created a website that was better than I had even envisioned. I have received so many compliments on the site. Norma was also able to deliver results quickly so the site launched in less time than anticipated. Overall, it was a fabulous experience working with Norma and I can’t recommend her highly enough. I have already recommended her to others and will continue to do so.”
Stefanie Wichansky, President at PROFESSIONAL RESOURCE PARTNERS
Norma is always a pleasure to work with. She has an incredible gift to come up with a stellar solution for clients, no matter what the industry, company, or topic. I would be hard pressed to find anyone on the same level as she is with the quality of the work she provides. I highly recommend contacting Norma with any questions or projects relating to her expertise. She will exceed your expectations every time.”
Marshall Macias, CEO at SOCIALBEES STRATEGY
We hired Norma to build a website for one of our publications. She is remarkable! Norma was able to make what can be an intimidating and overwhelming process very manageable and doable. Norma’s integrity and desire to do the best job possible is to be commended. I was very pleased with the end result and hope to work with Norma again in the future.”
Vicki Dar, Founder at EAGLE PUBLISHING
Norma has been working on my soon to be released Facebook Fan Page. I have to say that I cannot wait to launch and share it with my soon to be growing network! Norma has been an absolute pleasure to work with. She has consistently come up with good creative solutions. She is also very easy to get along with which is very important to me. The work she has provided has been way beyond my expectations. I would hire her again in a heartbeat!”
Chik Quintans, Founder at UNDERGROUND MARKETING SOCIETY
Connect Interactive developed a plan to redesign my website. The current website was not functioning to the level of my competition and we needed a team to lead it up to a higher standard. Norma and her team designed and executed the redesign on time and on budget. My SEO ranking has increased significantly, visitors have a higher ease of use, and traffic has quadrupled since launching. The design is beautiful and exactly what I needed! The internet is a big place and its nice knowing Norma and her team are there to help NoMakeupRequired shine through. Connect Interactive was a pleasure to work with and I will be recommending Norma and her team to other business owners.”
Tracy Larson Heins, Founder at NO MAKEUP REQUIRED